Privacy Policy – More for Music

At More for Music, we are committed to protecting your privacy and ensuring that any personal data you provide is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your information in compliance with the UK General Data Protection Regulation (GDPR).

1. Who We Are

More for Music is a charitable platform designed to connect individuals with schools, music hubs, charities, and other organisations in need of musical instruments and support. Our mission is to promote access to music education and the reuse of resources to benefit communities and reduce waste.

2. What Information We Collect

We may collect the following types of personal data:

Contact Information: Your name, email address, phone number, and postal address, if provided.
Donation Details: Information about instruments or items you wish to donate, including descriptions and any photos you upload.
Organisation Information: For schools, charities, and music hubs, this includes your organisation’s name, contact details, and any specific requests for donations.
Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited, to help us improve our services.

We only collect personal data that is necessary for the purposes outlined in this Privacy Policy.

3. How We Use Your Information

The personal data we collect is used to:

Facilitate connections between donors and recipient organisations.
Provide updates on your donation status or organisation listings.
Respond to your queries or support requests.
Improve the functionality and user experience of our website.
Comply with legal obligations, where applicable.

We will not use your personal data for any purpose beyond those outlined above without your explicit consent.

4. Sharing Your Information

Your data may be shared with:

Recipient organisations to coordinate donations.
Service providers who assist in maintaining and hosting our platform.
Regulatory authorities if required by law.

We will never sell or rent your personal data to third parties for marketing purposes.

5. Data Security

We take data protection seriously and have implemented technical and organisational measures to safeguard your personal data against unauthorised access, loss, or misuse. These include:

Encryption of sensitive data where applicable.
Regular security assessments and updates to our systems.
Restricted access to personal data based on user roles.

While we strive to protect your information, no system can guarantee complete security. You share data with us at your own risk.

6. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Ask us to correct any inaccurate or incomplete data.
Erasure: Request that we delete your personal data, subject to legal and operational constraints.
Restriction: Ask us to limit the processing of your data in certain circumstances.
Data Portability: Request that your data be transferred to another service provider where applicable.
Objection: Object to how your data is being used, including for legitimate interests or direct marketing.

To exercise these rights, please contact us using the details provided below. We aim to respond to all requests within one month.

7. Cookies

Our website uses cookies to improve your experience and analyse website traffic. By using our website, you agree to the use of cookies in accordance with our Cookie Policy.

8. Retention of Data

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy. Data related to specific donations or listings may be archived for record-keeping purposes but will no longer be actively processed.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us using the form on our contact page. We are committed to addressing your concerns and ensuring transparency in our data practices.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services or legal obligations. Any updates will be posted on this page, and we encourage you to review it periodically.